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General terms and conditions of use
As a general, packages are sent within 48 hours after receipt of payment, through carrier with tracking number and delivery without signature. The delivery time will depend on the post office or the carrier service. When the product exits the warehouse, we will send you a confirm email. The shipping cost appears on your purchase order, please check it before confirming your order.Shipping costs include handling and packing costs, as well as postal expenses. The handling costs have a fixed price, while the transport costs may vary according to the total weight of the package. We advise you to group all your items in one order. We can not combine two different orders, and the shipping costs will be applied for each one individually. We are not responsible for the damages that your package may suffer after shipping. But we do our best to protect it.
Return, cancellation and refund policy
You can cancel your order at any time and without any cost provided if the cancellation communicated before the order has been made available to the carrier for shipping. Otherwise, you must wait to receive the order to process your return. If a product is different from the one requested by customer was delivered by mistake, the correct product will be delivered after collecting the first product, without any additional cost on the client. When we receive the returned product, we shall send you an email of confirmation and then we shall return the money. The return order must be delivered together with delivery note and the invoice with customer running return cost. The client may return any item which purchased as far as the products retain their original seal or packaging and with manuals, accessories or promotional gifts included in your case and unused, otherwise, the goods will not be returned. The client will have a period of 14 calendar days from the receipt of the item.Customer is able to return the product if the product has a defect, we cannot return a product that has been ordered by client by mistake. Customer cannot return swimming wear, underwear and caps. Accessories can be returned with all packaging and unused. You have 14 (fourteen) natural days (including bank holidays) for customer to return the parcel.
Tarjeta de crédito/débito
Through the Redsys payment gateway, you can make the payment immediately with your credit / debit card
When you make a payment through the Marcazon website, all information regarding it will remain secure at all times. During the transfer, the data is encoded. How do we protect your payment by credit card?
We use one of the most reliable secure payment systems on the internet: the SSL protocol. (For more information, visit www.ssl.com).
All your personal data is protected and encrypted before being sent for processing.
What is SSL?
The latest advances in browser and server technology have facilitated the use of worry-free web services related to electronic fraud. An example of this is Secure Sockets Layer (SSL), developed by Netscape, a security protocol sent to the Internet Engineering Task Force (IETF) as an Internet draft. Basically, the protocol allows the browser and server of a web session to authenticate each other and protect the information that will subsequently flow between both points.
Through the use of cryptographic techniques such as coding and digital signature, the protocol: allows browsers and web servers to authenticate each other; allows website owners to control access to particular servers, directories, files or services; allows the sharing of confidential information (such as, for example, credit card numbers) between the browser and the server, keeping it inaccessible to third parties; and it allows to ensure that the data exchanged by the browser and the server can not be corrupted, either accidentally or deliberately, without it being detected.
